The agreement and responsible operator
These terms govern access to RewardStudies and form an agreement with the legal entity identified in the published operator details. Read these terms, the Refund Policy and Privacy Policy before registering or paying. A parent or authorised guardian must supervise use by a child and have authority to manage the child's profile. Registration does not transfer ownership of the application or learning materials.
Limited permission to use the service
Subject to these terms and the selected plan, we grant a personal, non-exclusive, non-transferable and revocable permission to use the service for the authorised learner. The application, branding, original question logic, designs and software remain ours or our licensors'. School papers and other third-party materials retain their respective ownership. Do not copy, resell, redistribute, scrape, reverse engineer where prohibited, bypass controls or use the content to train or supply a competing service without written permission, except as the law expressly allows.
Account responsibility
Provide accurate account and billing details, protect credentials, and notify the operator promptly of suspected misuse. Do not share accounts beyond the permitted profiles, impersonate others, or interfere with records, points, exam results or security. We may investigate misuse, restrict access and suspend accounts on reasonable grounds, including fraud, unlawful conduct, security threats, payment disputes or material breach. We will consider a reasonable explanation and mandatory consumer rights when deciding restrictions.
Learning, AI and uploaded content
Learning content, generated questions, diagrams and AI explanations can contain mistakes and require review. We do not promise a particular grade, examination outcome, school acceptance or suitability for every syllabus or learner. The application supplements teaching and does not replace professional educational judgment or responsible supervision. Verify important answers. You retain rights in your uploads and must have permission to provide them; you grant the limited licence needed to store, process and present them for the service. Do not upload unnecessary sensitive information or infringing materials.
Plans, payment and refunds
The applicable price, currency, billing interval, inclusions and renewal arrangements must be shown before purchase. A selection or local accounting record is not proof that a payment was processed. Any recurring payment requires the customer's express authorisation and an available payment service. Commercial refund concerns must be raised within seven days of the relevant completed payment under the Refund Policy. A timely concern is reviewed, not automatically approved. Cancellation normally prevents future renewals and is distinct from refunding an earlier payment. Legally required remedies and protections remain available.
Availability and changes
We may maintain, update, replace or discontinue features and correct errors for operational, security or legal reasons. Where required or appropriate, material changes to a paid service or these terms will be notified before taking effect. We do not guarantee uninterrupted availability, compatibility with every device or recovery of browser data. Keep appropriate backups and use trusted devices. Mandatory remedies for a material paid-service failure are not excluded by this paragraph.
Limits on liability
To the fullest extent permitted by applicable law and where fair and reasonable, we exclude liability for indirect or consequential loss, lost profits, lost opportunities, loss of expected educational outcomes, and losses caused by unauthorised account use, user modifications or failure to keep reasonable backups. Where a limitation is lawful and reasonable, our aggregate liability for a claim relating to the affected service is limited to the fees actually paid to us for that service in the three months before the event giving rise to the claim. These limits do not exclude fraud, liability for death or personal injury caused by negligence, or any other liability or remedy that cannot lawfully be excluded or limited. Whether a limitation applies depends on the law and circumstances; these terms do not guarantee immunity from claims.
Claims caused by misuse
To the extent legally recoverable, a user responsible for unlawful use, infringement or a material breach must reimburse reasonable direct losses and third-party claims caused by that conduct. This does not impose liability for our own unlawful conduct or override mandatory consumer protections. We will give reasonable notice of a claim and a fair opportunity to respond; any recovery remains subject to applicable law.
Rewards and account records
Points and rewards are governed by the published rules and any expiry shown before redemption. They are not cash, transferable stored value or a guaranteed financial return. We may correct errors, investigate abuse and amend future rewards on reasonable notice, subject to existing commitments and applicable law. Activity records support learning oversight and service security; browser records may be incomplete and are not independent proof of identity, intent or academic ability.
Concerns, governing law and statutory rights
Raise concerns through the account billing/refund process or the operator's published contact, including the relevant payment reference and supporting facts. We aim to review and resolve concerns before proceedings where practicable. Singapore law governs these terms, subject to mandatory law that applies to the user. The Singapore courts have non-exclusive jurisdiction unless mandatory law requires otherwise. Nothing prevents a lawful complaint, regulatory report, statutory remedy or access to a court or tribunal. An unenforceable provision is limited or severed only to the extent necessary; remaining lawful provisions continue to apply.
Proprietary software and subscription access
RewardStudies is proprietary software. Copyright © 2026 TAGSG. All rights reserved. A subscription permits authorised use of the service within the selected plan; it does not transfer ownership or grant rights to copy, redistribute, rebrand, resell or commercially reuse TAGSG-owned code. Except as authorised in writing or permitted by applicable law, such use is prohibited. TAGSG reserves the right to pursue available civil remedies for infringement. Third-party materials retain their own rights and licences.